Shipping policy

Kozy Studios Apparel Shipping Policy

At Kozy Studios Apparel, we strive to ensure that your orders are processed and delivered promptly. Please review our shipping policy for important information regarding shipping times and procedures.

1. Processing Times
- Orders are processed within 2-3 business days.
- Processing times may vary during peak seasons and sale periods.

2. Shipping Methods and Transit Times
- Standard Shipping:** Transit time is 3-7 business days.

3. Shipping Costs
- Shipping costs will be calculated at checkout based on your chosen shipping method and delivery address.

4. Order Tracking
- Once your order is shipped, you will receive a confirmation email with tracking information to monitor the delivery status of your package.

5. Delivery Issues
- If you experience any issues with your delivery, such as delays or non-delivery, please contact us at [email address] so we can assist you.

6. Shipping Insurance
- We highly recommend purchasing shipping insurance for orders valued at $50 or more. Shipping insurance provides additional protection in case your package is lost, damaged, or stolen.

7. International Shipping
- At this time, we only offer shipping within the United States. We are working on expanding our shipping options to include international destinations in the future.

8. Incorrect Addresses
- Please ensure that your shipping address is accurate and complete. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

9. Lost or Stolen Packages
- Once we deliver your package to the shipping carrier, it is the carrier's responsibility to safely deliver your package to the address provided. If your package is lost, damaged, or stolen during transit or upon delivery, we can reissue your order and file a claim with the carrier on your behalf. Orders cannot be replaced if tracking information confirms delivery.

Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:

Kozy Studios Apparel
kozystudiosapparel@gmail.com
17024061493

Thank you for shopping with Kozy Studios Apparel! We appreciate your business and look forward to serving you.